Change is a constant, as the saying goes, but the COVID-19 pandemic has given many companies a pause for thought as to how far they want to go in their transformation to be better and smarter brands.
PhocusWire discusses these issues and trends with Natalie Seatter, chief product officer at OAG, a company that has gone through its own period of positioning itself for a recovery period with clear goals and strategies.
The interviewer is PhocusWire's Kevin May.
Full story here:
https://www.phocuswire.com/How-transformation-vital-new-travel-industry