How to SAVE Money on OEM Parts

Today on the show, we answer a call-in question from a service advisor who is still learning the ropes. Today's question centers around how to handle customer objections when it comes to the pricing differences between OEM and aftermarket parts, and why it's important to help the customer understand the value of OEM. To learn the tried and true SDR trick on how to save money on OEM parts, make sure you listen up!

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